Language help-desk outsourcing

Besides language courses, telephone courses, Written BackUp and Verbal BackUp, Backuplines also offers many other services.

Help desk outsourcing
Backuplines gives you the opportunity to outsource your help desk services. Currently, Backuplines provides help desk services for Salvat and Océano. The students of these distance learning courses can receive support with their home study via e-mail and telephone. Our tutors answer their questions, correct their texts, motivate them in their studies and provide them with the opportunity to practice English though short conversations.

Language training evaluation

Would you like to know if the employees in your company are offered the right type of language courses? Backuplines offers effective analysis of language programmes. Together with the personnel department, you can choose the most effective language format for each employee and thus save a lot of money. The Language Needs Analysis also helps to understand which language skills the employee could improve, individually or in a group.

Would you like to make use of our services? Feel free to contact us for more information.